Privacy Policy

Privacy Policy

Geek Seal is committed to protecting your privacy and ensuring your personal information is handled in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We collect personal information necessary for providing our services. This may include:

  • Your name, address, and contact details (email and phone number).
  • Payment information for billing purposes.
  • Details of your IT equipment or technical issues to provide effective support

We ensure to collect information only as required for our business purposes or as mandated by law.

2. Use of Personal Information

Your personal information is used for:

  • Providing IT support and related services.
  • Responding to queries and managing bookings.
  • Improving our services and customer experience.
  • Marketing communications (with your consent).

We do not sell or disclose personal information to third parties without your consent, except as required to deliver our services or comply with legal obligations.

3. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, and unauthorized access. This includes secure data storage and restricted employee access.

4. Disclosure of Personal Information

Your information may be disclosed to:

  • Our employees or contractors for service delivery.
  • Payment processing partners.
  • Legal authorities if required.

5. Your Rights

You have the right to:

6. Cookies and Website Use

Our website may use cookies to enhance your experience. You can manage or disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these websites.

8. Changes to Privacy Policy

This Privacy Policy may be updated periodically. Changes will be reflected on this page with an updated effective date

Contact Us

For any questions or concerns regarding your privacy, please contact: